Helping keep our customers ahead of the curve through our products, services, and experts is embedded across our entire operation. To achieve this, we don't just commit to research behind the scenes; we actively engage with industry groups and associations. This involvement allows us to hear the issues, challenges, and trends firsthand, keeping our customers informed and helping us understand their industry's current landscape.
So as a result, we are excited to announce that we are now a member of the UK Housekeepers Association (UKHA), the largest of its kind in Europe. Being a member of the UKHA provides us with an additional touch point within the HoReCa industry. By expanding our knowledge and networks beyond our customer base and participating in their events, we gain a broader perspective on industry's issues, challenges, and drivers. This membership allows us to enhance our support for customers at all levels of the business hierarchy, helping them all flourish within their roles.
Our involvement with the UKHA aims to elevate standards across the industry, promoting well-being for workers and commercial prosperity for businesses. We achieve this by accessing experts and resources provided by the association. This is not a platform for us to sell our technology, but an opportunity to use first-hand accounts from industry professionals to navigate success for our customers.
Why did we choose to join the UKHA?
- Industry Insights: UKHA membership provides access to industry trends, best practices, and updates, ensuring that customers benefit from an informed approach to housekeeping services.
- Problem-Solving Support: As a member, you have access to a network of experienced professionals. If any challenges arise, you’ll have resources and colleagues to help find solutions.
- Enhanced Service: The UKHA encourages excellence, meaning customers can expect improved service quality and further innovation to address challenges, with specific attention to detail for their satisfaction.
About the UKHA
The UKHA serves as a platform for knowledge sharing, fostering development, and providing support to industry professionals. They aim to promote the professional status of housekeeping and provide a safe, insightful forum for debates, ideas, needs, and information. Their members include housekeepers, hoteliers, and suppliers, facilitating a free flow of information among different stakeholders. The values of the UKHA - Professional, Respectful, One Community, Progressive, and Supportive (PROPS for short) - underscore their mission to foster and enhance the needs of those who support the industry.
“We want our membership with the UKHA to further strengthen our ability to support our customers by providing us with a deeper understanding of first-hand industry dynamics by accessing the wealth of knowledge and resources that are part and partial of this association. This move is to help us continue to deliver exceptional service and keep our customers ahead of the curve.”
James Patterson CEO of Biological Preparations
