BioHygiene

From a retail aspect, our 415 stores are over the moon with the ordering process and availability of the new product range and it feels that we are finally giving our shop colleagues the 100% services that we should have been giving, rather than the sometimes hit and miss. 

In terms of product performance, this is a marked improvements on the effectiveness of the cleaning and sanitising, especially during the heightened routines in stores at every customer touchpoint and there hasn’t been any negative feedback from team members or customers as a result of the change. 

From a financial point of view, the fact the BioHygiene products are more effective means that we are using less in volume, which added to the lower unit costs cover our last range, is making a massive impact on the financial position and is a very positive outlook for the year end. The hero product of the moment is the 5L Foam Pump Hand Sanitiser that we now offer to all our customers at the store entrances and for our in store team members. It uses 5 times less volume that the previous pump dispenser, a reduction from 4ml to 0.8ml per pump. 

Our commitment to Diversity and Inclusion and also our environmental policy, means that these cause are also benefiting from the change to BioHygiene as they are all nature and contain no alcohol, meaning we can satisfy a much wider audience.