For over 35 years, Spotless Commercial Cleaning Ltd has been redefining cleaning standards across the UK with their innovative, reliable, and expert approach. With a team of more than 2000 employees and a diverse client portfolio spanning healthcare, education, retail, and housing, Spotless is committed to delivering exceptional cleaning services customised to each client's specific needs.
Core to their values are customer service, sustainability, and responsibility through advanced cleaning technologies. To continue growing and meeting their clients' needs, Spotless required a cleaning manufacturer capable of supporting their expanding portfolio. This led them to partner with us at BioHygiene, the UK’s leading biotech cleaning brand from Biological Preparations.
Spotless faced a significant challenge when their previous cleaning supplier could no longer meet their growing demands. The need for a new partner capable of providing scalable solutions was vital in continuing their operations. Spotless required a partner who could support their commitment to sustainability and innovation while delivering high-quality products and expertise for seamless integration into their operations.
Spotless was introduced to us through their distributor, Bunzl CHS. Our biotech cleaning brand is known for its sustainable and renewable technologies, aligning perfectly with Spotless's goals. Spotless's previous experience with biotech cleaning products made them keen to collaborate with us, as our products maintain high cleaning standards while being environmentally responsible. Our BioHygiene range of products perfectly aligned with Spotless's overarching goals while addressing Spotless's challenges and supporting their growth.
Transitioning to a new supplier typically comes with uncertainties and stress. Spotless needed reassurance that we could meet their immediate demands and support their long-term growth with innovative solutions. To address these concerns, we conducted trials at two high-traffic sites in Aberdeen and Birmingham. These trials were crucial for Spotless to evaluate the effectiveness and suitability of our products.
A key requirement for Spotless was for the cleaning products to provide a real sense of cleanliness through sight, smell, and touch. Spotless valued fragranced products that would leave a pleasant scent without being overpowering, ensuring that cleaning operatives could confidently identify clean areas, and their customers would enjoy the scent. The trials focused on assessing the fragrance, effectiveness, and overall operations of our products.
During the trials, several our products were used, including:
The fresh, clean scent, the cleaning performance, and overall range reassured Spotless that the switch to us would help their business operations across their estate.
Spotless's familiarity with biotech cleaning products facilitated a smooth integration of BioHygiene's solutions. As they were already confident with the science behind biotech, it meant that their team could quickly switch to using our products when the time was right.
They implemented a phased approach, gradually replacing their existing stock with our products to avoid wastage and costs. This strategy allowed Spotless to transition seamlessly without disrupting their operations.
Our BioHygiene products offer several unique advantages for Spotless's cleaning operations:
Spotless's collaboration with us extends beyond product supply and creating clean spaces. Spotless sees its business not just as a cleaning service, but as a legacy, one that leaves a positive impact on the planet and their people.
As both companies share a commitment to environmental sustainability and the well-being of people Spotless also benefitted by using our products by:
Two years into the partnership, Spotless benefits not only from our product range but also from the ongoing support of our expert sales team. This collaboration has empowered Spotless to elevate their services, streamline operations, and uphold their legacy of a cleaner, healthier world.
"Our transition to BioHygiene was a seamless one! The teams at BioHygiene and Bunzl were able to obtain supplies for us at short notice, ensuring there was no interruption to our business. With over 1600 client sites across the UK this was no small task, we were all able to work together to ensure there was no disruption to the service we offer.
The ongoing relationship is strong, we can rely on the team at BioHygiene whenever specialist advice is required, and they’ll even visit our client premises if there are any areas we need assistance with.
The feedback from our Account Managers tells us that the products do work, the dosing systems are easy to use, and most of all our clients do notice the pleasant fragrance the products leave behind!.
We’re looking forward to many more years working in partnership with BioHygiene."
Carron Henley, CEO, Spotless Commercial Cleaning Ltd
Contact our team for more information on how our environmental biotechnology can support your business.